Client Services

Frequently asked questions

• How do I open an account with BigTrades?

  Visit our account signup portal.

• Does BigTrades accept foreign accounts?

  Currently BigTrades does not accept any foreign accounts. This is subject to change. Our parent company Cobra Trading does. Visit Cobra Trading to find out more.

• What is the minimum to open an account?

  The minimum to open an account at BigTrades is $2,500. This gives customers additional room over the required Margin limits.

• How do I transfer an account to BigTrades?

  Transferring an account from another firm requires an Account Transfer (ACAT) form and a copy of the most recent account statement for the account being transferred. You can obtain an ACAT form by contacting a BigTrades representative. These transfers typically take 3-8 business days to complete depending on which broker currently holds the account.

• How do I fund my trading account?

  You may fund your BigTrades account by check, wire, or account transfer.

  *ACH deposits will not be accepted as initial funding.

  By Check: 
  Please make check payable to “Wedbush Securities”. If you have been issued an account number please include it on the memo line of the check.

  Mail To:
  BigTrades by Cobra Trading.
  3008 E. Hebron Pkwy, Building 400
  Carrollton, TX 75010

  By Wire: 
  Please provide your bank with the following wiring instructions:

  Bank Name: U.S. Bank
  Bank Address: 80 S 8th St. #224, Minneapolis, MN 55402
  ABA number: 123-000-848
  Beneficiary: Wedbush Securities Inc/SunGard

  Account Number: 153910900825
  Further Credit to the Account of_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
  Customer Name and Account Number

• When can I begin trading?

  Once the account has been approved and funded, you will receive an e-mail notification with your live trading platform login details.

• Who can I contact with questions?

  To contact a representative at BigTrades, please visit us via live chat from our website.

• Where do I view historical account information?

  To access your historical account information online, please login to your Client Connect Online portal. If you have not yet setup your portal and need help please chat with us for assistance.

• How do I move money out of my account?

  Please use myclient link to initiate all outbound wire and ACH transfers. If you don’t have access to myclient link please reach out via live chat on our website.